These Terms govern your use of the Service, including submitting questions, browsing the question bank, and interacting with any content provided. We reserve the right to update these Terms at any time, with changes effective upon posting to the website. Your continued use of the Service after updates constitutes acceptance of the revised Terms.

Fas'al (فاسأل) is an Islamic Q&A platform that connects users with qualified Islamic scholars. Users can submit questions via our website form, browse a public archive of answered questions (the "Question Bank"), and search for existing answers. The Service uses AI-powered algorithmic matching systems to assign questions to appropriate scholars and provides both public and private response options. Our platform includes automated genre classification, intelligent question sorting, and comprehensive security monitoring. Answers are provided for educational purposes and are not legally binding fatwas unless explicitly stated.

You must be at least 13 years old to use the Service. By using the Service, you represent that you have the legal capacity to agree to these Terms.

• •Content Ownership: All content on the Service, including questions, answers, website design, and AI classification algorithms, is owned by Fas'al or its contributors (e.g., scholars) and is protected by copyright laws.
• •User Submissions: By submitting a question, you grant Fas'al a non-exclusive, royalty-free, worldwide license to use, display, and archive your submission on the Service.
• •AI Systems: Our AI-powered classification and sorting systems are proprietary technology owned by Fas'al.
• •Restrictions: You may not copy, modify, or distribute content from the Service without written permission, except for personal, non-commercial use.

• •We collect personal information (e.g., WhatsApp number or email) only when you choose private answers and provide contact details. Public questions do not require any personal contact information.
• •We use cookies and similar technologies to improve your experience and ensure the website functions properly. These include essential cookies for session management, security, and user preferences.
• •We do not use tracking cookies, advertising cookies, or third-party analytics cookies. We do not sell or share cookie data with advertisers.
• •For full details, please review our Privacy Policy.
• •We do not share your information with third parties except as required to operate the Service (e.g., scholars answering questions) or comply with legal obligations.
• •Public questions and answers may be displayed in our Question Bank for educational purposes. Private questions remain confidential.
• •We implement comprehensive security monitoring and audit logging to protect user data and prevent abuse.

• •Our platform uses AI-powered systems for question classification, genre assignment, and scholar matching to improve service quality.
• •AI systems automatically categorize questions into appropriate genres (e.g., Worship, Finance & Business, Family & Marriage) based on content analysis.
• •Automated sorting algorithms help assign questions to the most qualified scholars based on their expertise and specialization.
• •While we strive for accuracy, AI classifications are for organizational purposes and may require manual review by administrators.
• •Users acknowledge that AI systems are tools to enhance service delivery and do not replace scholarly judgment in answering questions.

• •We implement comprehensive security measures including rate limiting, input validation, and security monitoring to protect the platform and users.
• •Rate limiting applies to all user activities: maximum 2 questions per hour, 3 feedback submissions per hour, and 3 authentication attempts per 15 minutes.
• •We monitor for suspicious activity, security threats, and potential abuse using automated systems and manual review.
• •Users who violate rate limits or engage in suspicious activity may have their access temporarily restricted or permanently suspended.
• •We reserve the right to implement additional security measures as needed to protect the platform and its users.

• •Educational Purpose: Answers provided are for informational purposes only and do not constitute legal, religious, or professional advice unless explicitly stated.
• •Accuracy: While we strive to ensure accuracy, we do not guarantee the completeness or correctness of responses. Scholars' answers reflect their individual expertise and opinions.
• •AI Systems: Our AI-powered systems are provided "as is" and we do not guarantee their accuracy or reliability for question classification or scholar matching.
• •Availability: The Service is provided "as is," and we are not liable for interruptions, delays, or technical issues.
• •Security: While we implement comprehensive security measures, no system is 100% secure and we cannot guarantee absolute protection against all threats.

To the fullest extent permitted by law, Fas'al and its affiliates, employees, or scholars shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• •Your use of the Service.
• •Errors or omissions in content.
• •Unavailability of the Service.
• •AI system inaccuracies or misclassifications.
• •Security breaches or data loss.
• •Actions of third-party services or scholars.

• •We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
• •You may stop using the Service at any time.
• •Upon termination, your right to use the Service will cease immediately.
• •Provisions of these Terms that by their nature should survive termination shall survive termination.

These Terms are governed by the laws of United Kingdom. Any disputes arising from the Service will be resolved in the courts of Sheffield, UK.